New IP Phone in call manager

Unanswered Question
Jul 9th, 2009

I am using Call Manager 4.2 and for one of my users i already have a user profile and device profile in Call manager. I need to replace his Cisco 7940 with 7960 IP phone. Do i need to create a new device profile for the 7960 and Associate his exisitng user profile with new 7960 device profile? any more instructions?

I have this problem too.
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Jaime Valencia Thu, 07/09/2009 - 06:23

No, the process is just the same if you're going to create specific UDPs per user instead of using default device profiles



if this helps, please rate

francisco_1 Thu, 07/09/2009 - 06:35

Are you saying i need to create a new user profile and device profile for the 7960?

theweeyin Mon, 07/13/2009 - 03:18

You should be able to leave the users profile and UDP in place and just create a new profile for that phone through the menus Device>Phone>Add New.


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