LMS 3.1. Device Type UNKNOWN but reachable in CM

Tobias Heisele · ‎07-09-2009

In my DCR there are several devices (most of them 3560) which are marked as unknown device type, but CM identifies them correctly. SNMP Walk from Device Center works fine too. CS is 3.2.0 (MDF 1.23) and CM 5.1.3.

Any ideas what could be the reason why the device type is not updated?

Joe Clarke · ‎07-09-2009

Post the sysObjectID of the devices and the NMSROOT/lib/classpath/com/cisco/nm/cwcs/mdf/mdfdata.xml file.

Tobias Heisele · ‎07-09-2009

Device Center SNMP walk shows sysObjectID "CISCO-PRODUCTS-MIB::catalyst3560G48PS", which should be 1.3.6.1.4.1.9.1.616.

Joe Clarke · ‎07-09-2009

Are these devices also managed by RME? If so, has their inventory been collected successfully?

Tobias Heisele · ‎07-09-2009

Seems to be a problem caused by an bulk import of these devices. Checking the last Device Discovery Summary, I could not find one of them.

I'm just wondering that CM works fine.

Joe Clarke · ‎07-09-2009

Data Collection works independently from the MDF. Hence Campus can properly show the device type, but there may be a problem with DCR, or with some other application. That is why I asked if RME was managing these switches.

Tobias Heisele · ‎07-09-2009

Hi jclarke,

I think I found it. CW conntects these devices through NAT and I set an discovery filter, which excludes the real ip addresses.

It seems, that CSDiscovery apply the filter to the real and not the NAT adresses. Am I right with this assumption?