Scenario: ASA 8.0(3) is running SSL VPN for remote users. LDAP also authenticates access and login to the ASA.
For some reason (We had a power outage but the problem may be caused by other reasons as well), I can not login to the ASA, as my login ID is not working, and remote users are getting login error when trying to authenticate through SSL VPN web gui.
I have reloaded both ASA and AD without any change in the situation. This service was working fine before and the problem happened suddenly. No one did any changes to the configs. Customer do not have a backup config. Any suggestion on what would be next best action to fix this? I am not expert on setting Microsoft LDAP and if someone knows where I can check in Microsoft windows 2003 server for possible LDAP problem that would be greatly appreciated.
the ldap binding account is just a regular user account. it doesn't even need admin permissions. if you want to use ldap for password changes it needs password change permissions, but otherwise just a regular user account - make sure it can't be locked out in AD or the password never expires or any of that stuff. you'll see the name of the ldap account in the ASA config.