Using CCA to access UC500 Remotely

Answered Question
Jul 9th, 2009
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If i have public ip address on the UC500 can i use CCA to access to box?


Thanks...

Correct Answer by David Harper about 7 years 10 months ago

The recommended approach is to VPN into the UC500 and run CCA over the VPN.  Access directly across the Internet can work, but it requires a number of modifications to the standard firewall setup, and you may have trouble with things like uploading software updates or voice prompts for the AA if you are not careful.  Managing the box over a VPN avoids all of these problems.


Use of a VPN also means you will be able to directly manage other SBCS devices behind the UC500, such as switches and wireless access points.


Cheers,

Dave.

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Correct Answer
David Harper Thu, 07/09/2009 - 23:36
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  • Cisco Employee,

The recommended approach is to VPN into the UC500 and run CCA over the VPN.  Access directly across the Internet can work, but it requires a number of modifications to the standard firewall setup, and you may have trouble with things like uploading software updates or voice prompts for the AA if you are not careful.  Managing the box over a VPN avoids all of these problems.


Use of a VPN also means you will be able to directly manage other SBCS devices behind the UC500, such as switches and wireless access points.


Cheers,

Dave.

voiceisip Fri, 07/10/2009 - 10:52
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I figured the VPN was the best way..just needed confirmation.


Thanks

Kallol

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