Need help with IVR script. How I can reuse recored prompt by other script

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Jonathan Schulenberg Fri, 07/10/2009 - 09:42
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You will need to authenticate a user within the script (either statically in the code or interactively to the caller) and then upload it to the Prompt Repository.


Once there any script can call it identical to a manually uploaded prompt.

webstd.design Sat, 07/11/2009 - 13:39
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what pallet/icon should I use in CRS Editor to save recorded prompt with static name?

Jonathan Schulenberg Mon, 07/13/2009 - 09:06
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The User and Document steps are explained in the Step Reference Guide:


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/uccx701edstepref.pdf


Also, as I have mentioned on this forum many times, saving anything to the disk directly is not supported. You will not be able to do this starting in 8.0. Uploading to the document repository is your only supported option.

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