Solved: Creating a Route Pattern

spotlight41 · ‎07-10-2009

CUCM 6.1

Okay. I have a simple head knowledge question that I'm sure will be easily answered. When I attempt to create a Route Pattern and Save, a pop-up tells me that it will reset the gateway/route list if I proceed. What does this mean exactly? Should I not do this during business hours, or will it reset and be seamless to anyone using phones? Any risk?

Rob Huffman · ‎07-10-2009

Hi Steve,

The "Rule of Thumb" here is this;

If the Route Pattern destination is pointed directly to the gateway PRI, it drops calls currently in progress when Reset.

If the Route Pattern is pointed to the Route Group/Route List, it does not reset the gateway, and calls in progress are not dropped.

For me, I prefer to do the changes during a Maintenance window.

Hope this helps!

Rob

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Rob Huffman · ‎07-10-2009