2620XM getting System received a Software forced crash

Unanswered Question
Jul 12th, 2009

Someone was trying to update the IOS and afterwards we are getting this during reboot.

System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

Copyright (c) 2002 by cisco Systems, Inc.

C2600 platform with 32768 Kbytes of main memory


program load complete, entry point: 0x80008000, size: 0xd06b6c



Error : memory requirements exceed available memory


Memory required : 0x0219D508



*** System received a Software forced crash ***

signal= 0x17, code= 0x4, context= 0x800805d0

PC = 0x0, Vector = 0x0, SP = 0x0


System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

Copyright (c) 2002 by cisco Systems, Inc.

C2600 platform with 32768 Kbytes of main memory


program load complete, entry point: 0x80008000, size: 0xd06b6c



Error : memory requirements exceed available memory


Memory required : 0x0219D508



*** System received a Software forced crash ***

signal= 0x17, code= 0x4, context= 0x800805d0

PC = 0x0, Vector = 0x0, SP = 0x0


System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

Copyright (c) 2002 by cisco Systems, Inc.

C2600 platform with 32768 Kbytes of main memory


rommon 1 >



What can I do to resolve this. I can't seem to erase or format anything to start over.


Thanks,

Mike

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Giuseppe Larosa Sun, 07/12/2009 - 11:00

Hello Mike,

you should load the old image


check if the rommon supports tfpdwnld you may need to set some parameters like ethernet ip address but you should be able to have it load an image from a tftp server directly connected to the ethernet.

Then later you can write the right image on the flash.


I remember we did for a C1721 with the same problem in this way.


Edit:

my memory failed it looks like you can only use xmodem to load a new image from 2600 rommon:


http://www.cisco.com/en/US/partner/products/hw/routers/ps259/products_tech_note09186a008009433b.shtml#image


http://www.cisco.com/en/US/products/hw/routers/ps259/products_tech_note09186a008009433b.shtml#image


the idea is still the same


Hope to help

Giuseppe


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