07-13-2009 04:13 AM - edited 03-14-2019 04:20 AM
I have script that can record prompts to the directory c:\promptsscript A.
Then script B should replay recorded prompt
How should I make IVR to play recorded prompt from not default directory?
07-13-2009 06:05 AM
Hi,
you can try to create a Document Var using the file path that you have created before and then play this Document.
I think that this solution is suitable for you.
Regards,
Antonio
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07-13-2009 09:04 AM
This is a duplicate thread. Original:
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&fromOutline=true&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd4153f/1
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