CiscoWorks software patch updates on LMS2.6

Answered Question
Jul 13th, 2009
User Badges:

We have:

LMS2.6

Common Services 3.0.6

DFM 2.0.10

RME 4.0.5

Campus Manager 4.0.10


I have a lot of updates downloaded that can be applied.


Are there any potential issues with just stepping through the different modules and applying all the updates that are available?


Or, is there a particular order that they should be applied?

Correct Answer by Joe Clarke about 7 years 8 months ago

First, install RME 4.0.6. Then, go back, and do another RME device update, and download and install all the new available device packages. When it's all said and done, you should be fully up-to-date, and have support for your 1800.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (5 ratings)
Loading.
Joe Clarke Mon, 07/13/2009 - 08:36
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

You ned to install the Common Services MDF first, but after that, all of the updates can be applied in any order.

wilson_1234_2 Mon, 07/13/2009 - 09:52
User Badges:

Thanks Joe,


Do I need to manually unzip each file, or will the install process do this?

Joe Clarke Mon, 07/13/2009 - 09:58
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

The device packages must not be unzipped. They are installed as-is. The service pack updates must be unzipped, then installed using the setup program.

wilson_1234_2 Mon, 07/13/2009 - 11:06
User Badges:

Thanks Joe,


Is there still no support for 1800 series routes in RME?

Joe Clarke Mon, 07/13/2009 - 11:21
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

RME should support every 1800 series. What is the sysObjectID of your device?

wilson_1234_2 Mon, 07/13/2009 - 11:58
User Badges:

I did see that it was a conflicting device and that was corrected.


I am able to run reports on it.


I am able to see it in RME


sysobjectid = 1.3.6.1.4.1.9.1.905


I will see if the config archive job works tonight during the normal run of the job.


In the past, the 1800 series did not work.



I am getting this error in RME, it may be nothing because the config archive has not run yet:


CM0056 Config fetch failed for 1861-12Cause: CM0204 Could not create DeviceContext for 211 Cause: CM0206 Could not get the config transport implementation for 172.16.254.112 Cause: UNKNOWN Action: Check if required device packages are available in RME. Action: Check if protocol is supported by device and required device package is installed.

Joe Clarke Mon, 07/13/2009 - 12:39
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

This device is supported in RME 4.0.6 provided you have version 5.2 of the Rtr1800 device package.

wilson_1234_2 Tue, 07/14/2009 - 04:15
User Badges:

Joe,


I have RME v 4.0.5 and Rtr1800 5.0, but I just downloaded those packages yesterday.


Should the ones you mentioned be out yet?


CORRECTION


Joe, it looks like I was able to download RME 4.0.6:


"Successfully downloaded package(s) cwrme4_0_6_win"


But where do I get the 5.2 device package?


Is that included in the above, or is it part of one of the other modules?

Correct Answer
Joe Clarke Tue, 07/14/2009 - 08:32
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

First, install RME 4.0.6. Then, go back, and do another RME device update, and download and install all the new available device packages. When it's all said and done, you should be fully up-to-date, and have support for your 1800.

wilson_1234_2 Tue, 07/14/2009 - 12:25
User Badges:

That did it Joe,


Thanks.


I have another issue regarding a discovery and data collection that I do a new post for.

Actions

This Discussion