CickToCall - how to test with IE

Answered Question
Jul 13th, 2009

Hi,

I installed ClickToCall 7.0.12.0 and works okay MS outlook via "Additional Actions" but want to know how to test in other application such as IE, Word,,, (**webdialer via ccmuser page is work okay but I think this is not part of ClickToCall feature).

Need an idea or sample to create an applicaiton

Thanks in advance,

I have this problem too.
0 votes
Correct Answer by htluo about 7 years 6 months ago

The way it supposed to work is:

1) You use IE to open any web page (*any* web page, not necessarily ccmuser page). If there's a phone number on that page, you may highlight the number and right-click it. You should see the dial item from the context menu.

2) Same as word and excel.

Michael

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cjrchoi11 Mon, 07/13/2009 - 09:44

Thanks Michael,

I got it on IE via "ccmuesr > directory >right click >call". cool!!

-Any way to test on IE application (not via ccmuser)? I want to get a sample IE application to test. ex, LDAP browser on IE(**don't know whehter it possible but as an example)

-How to test in Word and Excell?

John

Correct Answer
htluo Mon, 07/13/2009 - 11:49

The way it supposed to work is:

1) You use IE to open any web page (*any* web page, not necessarily ccmuser page). If there's a phone number on that page, you may highlight the number and right-click it. You should see the dial item from the context menu.

2) Same as word and excel.

Michael

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