Solved: CickToCall - how to test with IE

cjrchoi11 · ‎07-13-2009

Hi,

I installed ClickToCall 7.0.12.0 and works okay MS outlook via "Additional Actions" but want to know how to test in other application such as IE, Word,,, (**webdialer via ccmuser page is work okay but I think this is not part of ClickToCall feature).

Need an idea or sample to create an applicaiton

Thanks in advance,

htluo · ‎07-13-2009

The way it supposed to work is:

1) You use IE to open any web page (*any* web page, not necessarily ccmuser page). If there's a phone number on that page, you may highlight the number and right-click it. You should see the dial item from the context menu.

2) Same as word and excel.

Michael

View solution in original post

htluo · ‎07-13-2009

Just highlight the number on IE and right-click.

Michael

http://htluo.blogspot.com

cjrchoi11 · ‎07-13-2009

Thanks Michael,

I got it on IE via "ccmuesr > directory >right click >call". cool!!

-Any way to test on IE application (not via ccmuser)? I want to get a sample IE application to test. ex, LDAP browser on IE(**don't know whehter it possible but as an example)

-How to test in Word and Excell?

John

htluo · ‎07-13-2009

The way it supposed to work is:

1) You use IE to open any web page (*any* web page, not necessarily ccmuser page). If there's a phone number on that page, you may highlight the number and right-click it. You should see the dial item from the context menu.

2) Same as word and excel.

Michael

cjrchoi11 · ‎07-13-2009

Excellent!! Thanks Michael