I was curious if this is possible. My clients configuration is that all inobound calls get the AA that lets them either dial directly by extension or pick an option to go to a specific group. What is happening is the CallLog feature in CallConnector is logging all inbound calls as x600 which is the AA and not the caller ID of the inbound call. So when a user looks at their history they see a bunch of inbound calls from x600 which doesn't help when they need to see the history.
Does anyone know of a way to keep the caller ID from the inbound call throughout the call history in CallConnector so we can do proper searching?
You need to configure CUE to do blind transfers using the SIP BYE/ALSO method in order to preserve the original CLID. Log into CUE and do this:
ccn subsystem sip
transfer-mode blind bye-also
Let me know if that works.