I have a customer that has two inbound lines to their phone. They are both DID numbers and one is the main company line and is directed to a call blast group so that upon timeout it will transfer to the AA, the other is her direct line which rings straight to her extension.
How can I move the main line to another button on her phone? We need this to be able to tell that its a call from the main line and we dont want it shared with anything else.
The phone is a 524