Caller ID not display

tejal23 · ‎07-13-2009

Hi

I have configure CUPS and CUPC in CUPC, I do not receive call ID info if call comes from PSTN line. I can see Caller ID info in my pysical phone 7960 but i do not see in my communicator. All PSTN call is attended fist by attendent and transfer to perticular extention.

Rui Carlos Antunes · ‎07-20-2009

Check that you have enabled "Forwarded Call Information Display" parameters, on the Line/DN configuration:

- Caller Name

- Caller Number

- Redirected Number

- Dialed Number

transnetcorp · ‎08-03-2009

Tried this, but didn't work. Opened a TAC case. Will post a solution when received.

DOUG DAVIDSON · ‎08-05-2009

Let me know if you get the answer to this problem as it is not working for me either.

Thanks,

Doug