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Cisco Unified Communications CUPC issues

admin_2
Level 3
Level 3

‎07-13-2009 11:54 AM - edited ‎03-18-2019 11:21 PM

We recently implemented Call Manager 6 with CUPC. We are seeing issues with users working off of our network and are unable to get presence status when logging in. We have seen a few issues that could cause this. These include the following:

Windows Firewall is not allowing exceptions

VPN Adapter Statful Firewall is on

We are using CUPC 7.0.2 and VPN Client 5.0.02.

This issue is not across the board. I would say appx 100 users report this issue. We are using Windows XP Pro on our image. Any suggestions?

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benbollinger
Level 2
Level 2

‎07-17-2009 09:28 AM

I fixed this on our asa by disabling "inspect sip". Hope that helps.

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lusandi
Level 1
Level 1

‎07-14-2011 09:32 AM

Can you post a complete network topology?

Regards,

Luis Sandi

.:|:.:|:.

P.S Please mark this question as answered if it has been resolved. Do rate helpful posts.

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