We have a SPA9000 with a SPA400 and a SPA962 and three SPA922's. We are using an ITSP on line two and are trying to configure the auto attendant to pick up after twenty seconds. The inbound call rings and after twenty seconds the call is cut off before transferring to the auto attendant. We set up the LVS with the wizard 18.104.22.168. All firmware is version 6.1.5. Any ideas? thanks for any help.