07-13-2009 02:06 PM - edited 03-18-2019 11:21 PM
Hi all,
my customer wants me to configure Call Waiting in such a way that if the user is busy then caller should hear music and on user phone, number should display with beep tone !!!
also my customer wants me to configure two same extensions on two different phones for reception!!e.g. 000 extension on phone A and also on phone B, and if phone A is busy then second call should go to the phone B on reception !!!
can any one help me for both issues !!!
Regards,
07-13-2009 10:01 PM
CUCM does not provide this you mean something like a Q but Cisco does not provide it.
for the secound issue , please provide us with Call Manager type.
if this helps, please rate
07-13-2009 10:31 PM
thanks for reply islam.
i have CCM 6.1 Cluster connected with GW via H.323.
Regards
07-13-2009 10:40 PM
You can make it easy by putting the second number under line configuration âForward Busy Internalâ.
Or you can make a hunt group if one pusy go to second number.
for Hunt configration, linl to below:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmcfg/b03htlst.html
if this help, please rate
10-04-2009 03:28 AM
can we configure the above call waiting option for internal calls ????
Regards
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: