I'm installing WIM 4.2.1 with UCCX 7.0. We got 2 MCS servers, one as Webserver and another as DB+Apps
in second server, I installed all 3rd party like BEA, JDK, SQL 2k + SP4 thereby completing pre-requisites as per installation guide. All pre-installation checks are done regarding DB authentication and system services. After all this while installing WIM using CD, I ran the setup for Cisco Interaction Manager. During the course, after filling up all DB parameters, its not able to connect to DB and throwing error - Unable to connect to Database, Pls enter correct database information.
The same DB, we tried connecting using a new ODBC connection - System DSN connection with same credentials, and able to connect to DB.
Server Collation : SQL_Latin1_General_CP1_CI_AS
Can someone pls suggest any resolution to this issue.