Our customer has installed a new Unity 7.0(2) and want's to connect to 2 Exchange 2007 Message stores in 2 different domain (1 domain is "EU" the 2. "US"). The 2 domains are trusted and already integrated into the Unity System.
The 2 exchange servers are also integrated through the Permission Wizzard.
The generated script with the Message Store wizard was only installed on the "EU" Exchange Server because most of the subsribers are homed in "EU".
A user of US which has a phone on an CUCMExpress press the voicmail button on the phone, can enter his PIN-Code but after this the Unity says "The Mailsersever is offline".
Does someone have a idea whats the problem ?
I'm happy about every hint.