can we setup final destination on the fly for a hunt-group on CME 7.1?

Answered Question

Hi,


CME 7.1 with CUE 7.0.

The requirement is: 5 agents dynamically join/leave the hunt-group(use Hlog). when all the agents left the hunt-group, one agent can have the option to forward the hunt-pilot call to his cell phone. Each day different agent will setup the agent's personal different cell phone number.


I am wondering if anyone can provide me a hint for the above requirement.


Right now, I have a workaround is to configure the final destination to a spare physical phone first line, and from that phone, setup callforwardall to the cell phone on the fly. But this way will require a physical phone.


Thanks,

JJ


Correct Answer by Paolo Bevilacqua about 7 years 7 months ago

No, if you press the line button before, you can CfwdAll any line on a phone. Just make sure seized state had the softkey.


Of course you can also CFA from the user page that "owns" the DN.



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Paolo Bevilacqua Wed, 07/15/2009 - 00:38

Configure that DN on a second button of one or more multibutton phones.

Press it before CfwdAll.

Done.

Correct Answer
Paolo Bevilacqua Wed, 07/15/2009 - 03:52

No, if you press the line button before, you can CfwdAll any line on a phone. Just make sure seized state had the softkey.


Of course you can also CFA from the user page that "owns" the DN.



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