Issues with access code ....

wfchew2007 · ‎07-15-2009

I have just configured a CME 7.0 with all the correct dial-peers and ephones. All phones are working well, except when making outside calls.

I have configured an access code of '9' prefix for all outside calls. The issue here is any outside number with the prefix of 9 get a busy tone!

Example;

access code - 9

number - 96519939

I have voice translation-rule to remove the prefix '9' but somehow the callers still received busy tone. I have also changed to other code like '6' and still any number with prefix 6 will get a busy tone.

If i call the same number using cellphone, it is working well.

Need helps.

Best regards,

Lawrence Chew

KonradStepniewski · ‎07-15-2009

Check what you send to PSTN then you will know what translation you need:

debug ISDN q931

wfchew2007 · ‎07-15-2009

Hi,

What are the things i am looking at in 'debug isdn q931'? Please assist.

Best regards,

Lawrence Chew

yxsjwsb · ‎07-16-2009

Lawrence, there's a 'pri debugger' program out there that might help. I downloaded a trial and it was pretty useful.

pavelsh_ucs · ‎07-15-2009

I think you need

voice translation-rule 20

rule 1 /^9\(.+\)/ /\1/

You lost your number in translation

You can check it by

test voice translation-rule 20 91234234234