Cisco Historical Reports 7.0.1 CHR

Answered Question
Jul 15th, 2009
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The agent summary report appears to be broken. Any filter(Team, Resource..etc) I try to use returns all agents instead of the filtered agents. I tried to file copy the CHR 4.0.5 (.RPT & .XML) files

(Agent Summary) files and that didn't fix it. 3 files copied.

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joe.conger Wed, 07/15/2009 - 18:34
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Thanks for your help. Can that product get any worse?

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