07-15-2009 10:39 AM - edited 03-14-2019 04:21 AM
The agent summary report appears to be broken. Any filter(Team, Resource..etc) I try to use returns all agents instead of the filtered agents. I tried to file copy the CHR 4.0.5 (.RPT & .XML) files
(Agent Summary) files and that didn't fix it. 3 files copied.
Solved! Go to Solution.
07-15-2009 05:05 PM
This sounds identical to bug CSCta03003.
07-15-2009 05:05 PM
This sounds identical to bug CSCta03003.
07-15-2009 06:34 PM
Thanks for your help. Can that product get any worse?
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