I would like to put in place a script taht would place the caller into a post call survey without any interaction from the agent so don't have an option of transfering only "good" calls to the survey. I know in other systems (ayaya, nortel, etc) this can be done.

Right now I can setup an extension, RP/CTI to forward the calls to the posr call survey server. I just need to know how it can be done in the script where as it is sent after the agent is finished with the customer.

Thanks everyone....