I have been trying to install and configure the VeraSmart call accounting software to work with my UC520 and have read the configuration guide but keep getting an authentication error when running the CDR Configuration Wizard. The reported error is 53-007 : Configuration error: Login failure, bad username or password.
My UC is at IP 10.0.0.2, the Phones are on a 10.1.1.1/24 subnet the VeraSmart server at 10.0.0.88. I am sure of the username and passwords (still default from factory) the only thing I am questioning is the Radius password or if there is another IP that VeraSmart is looking for.
Any assistance in resolving this issue would be greatly appreciated.