I think your question could be explained more clearly.

There are some confusing points - for example, what does an IVR campaign have to do with the predictive algorithm? It simply uses all the configured ports.

A predictive campaign is only applicable to an agent-driven campaign where overdialing tries to keep the agent pool busy considering that many outbound calls are not answered; or even hit answering machines, which we try to detect and avoid passing to agents.

Try again.

Regards,

Geoff