User-locale on cisco 7937

Unanswered Question
Jul 16th, 2009


I have a cisco 7937 and I would like to use it in french.

I have configurated user-locale FR on the telephony-services

but when I reset the 7937 I can see in the debug

Looking for French_France/rp-sccp.jar

This file is not included on the franch language package extracted on the flash:

Someone can help me ?

Best regards,


I have this problem too.
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ivillegas Wed, 07/22/2009 - 05:37

What version of CallManager are you using? Localization for a 7937 is supported on CUCM 5.x and higher.

JAMES BALL Wed, 04/07/2010 - 08:16


Did you ever resolve this?  I have the same problem for both French & Spanish with Communications Manager Express 7.1.  The rp-sccp.jar file is missing from all of the 7.0 Localization file packs.



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