Problen with SPA9000+SPA400

Answered Question
Jul 16th, 2009

Hi,

I have assembled a system with a VoIp SPA400 and SPA9000 and I preduntar several problems:

- The Call ID: not that I'm able to go on display in the SPA942 and the 310-WIP v2 the number of person caller, even though I have not tried it. I downloaded a pdf where you put the configurarion the impedance of the line, the gain, the method, and not with those I am able to configure it to appear on the screens. In the SPA9000 that I have seen in the regional section of call option id, and I have tried all possible ways and nothing. If I could say the configuration of both the SPA400 and the SPA9000 you agradeceria. My location is Spain .

- AA: If I put the automatic operator always gets the message unless the caller dial extension. My need is that last a few seconds, or at the end of the first term of the sentence, you automatically pass the call to the extension of the operator. And for this I have been reading the manuals and other forums around, and nobody says anything for this.

Thanks and best regards.

I have this problem too.
0 votes
Correct Answer by NetAgeTrani about 4 years 7 months ago

contact list: aa

this is what I've done......

I know the configuration guide is not complete for administrator/installer

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Correct Answer
NetAgeTrani Thu, 09/10/2009 - 10:55

contact list: aa

this is what I've done......

I know the configuration guide is not complete for administrator/installer

Patrick Born Thu, 07/16/2009 - 15:26

Hi Luis,

Caller ID problems will soon be resolved... refer to this thread:
https://supportforums.cisco.com/message/3093381

I suggest you use the SPA9000 Setup Wizard to easily configure your voice system in a very short period of time:
https://supportforums.cisco.com/docs/DOC-9876

With respect to your AA question, I believe that you're looking for the bargein feature which is described in the SPA9000 Voice System Administration Guide at:
https://supportforums.cisco.com/docs/DOC-9849

Regards,

Patrick

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Posted July 16, 2009 at 8:23 AM
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