TAPS with overlapping DNs?

Jason Aarons · ‎07-16-2009

CallManager 7.1(2a)

SiteA_Partition = 7911 DN1 = 1201(being used)

SiteB_Partition = 7911 DN1= 1201 (being used)

SiteC_Partition = 7911 DN1= 1201 (being deployed has BAT Dummy Address ready for TAPS)

I have the phone Auto-Register with TAPS, go offhook, Press 1 for English, then enter 1201. I hear a error message that this phone number is already registered. I check the TAPS log file I see no errors.

The problem is TAPS see all the Partitions and thinks 1201 is in use. If TAPS could ask for the Parition then maybe it could work.

Any thoughts or workarounds?

ivillegas · ‎07-22-2009

TAPS doesn't allow updating an Auto-registered phone with a DN that is not unique in CM database. But when TAPS detects that the DN is not unique in the database, it asks the user to enter the 'fully qualified DN'. In TAPS context, 'fully qualified DN' is DN with external phone number mask set on the DN. If it is not unique, TAPS doesn't get the partition information for the DN. The user just enters the DN. Unless the DN is unique in the database, TAPS won't know, which device profile, the user wants to acquire.