- Bronze, 100 points or more
I am trying to configure BACD following today's webinar.
I have the latest TCL scripts in my bacdprompts dir in flash.
When creating my BACD, the selection for members of my hunt group are (3) FXS ports. What could be causing this? There should be 5 phones to choose from.
We have identified the issue. The configuration was modified in CLI to include intercom ephone-dn in the overlay assigned to the 1st button. This caused the ephone-dn to not appear on the dropdown for B-ACD hunt groups. The workaround is assign the intercom to a physical button and restart CCA. This will allow the phones to appear on the B-ACD dropdown.