Play a Prompt for outbound call

admin_2 · ‎07-17-2009

Hi,

I have an application requirement as stated below:

1) An external number is dialed by Cisco IPT user

2)Once the call is connected the user is given an option to play a pre configured prompt say "This is a call from MyTechnologies"

3)Once the IVR plays the prompt it should automatically drop out of the conference.

4)The two parties will continue talking to each other afterwards.

How can I achieve the above using CUAE.

Regards

Pranjol

nneves · ‎10-06-2009

I'm also interested in knowing how to play a prompt after a call has started and then the two parties keep talking:

Something like:

Dial the number in the IP phone.

Play the prompt: "This call is being recorded"

Then talk: "Hello, how can I help... bla bla"

Thanks in Advance,

paolo bevilacqua · ‎10-06-2009

These task can be accomplished by either a TCL/IVR or CUE script (requires CUE).

If you're interested in having such developed, contact me at the address present in my profile.