07-17-2009 03:36 AM - edited 03-13-2019 06:31 PM
Hi,
I have an application requirement as stated below:
1) An external number is dialed by Cisco IPT user
2)Once the call is connected the user is given an option to play a pre configured prompt say "This is a call from MyTechnologies"
3)Once the IVR plays the prompt it should automatically drop out of the conference.
4)The two parties will continue talking to each other afterwards.
How can I achieve the above using CUAE.
Regards
Pranjol
10-06-2009 02:01 AM
I'm also interested in knowing how to play a prompt after a call has started and then the two parties keep talking:
Something like:
Dial the number in the IP phone.
Play the prompt: "This call is being recorded"
Then talk: "Hello, how can I help... bla bla"
Thanks in Advance,
10-06-2009 07:45 AM
These task can be accomplished by either a TCL/IVR or CUE script (requires CUE).
If you're interested in having such developed, contact me at the address present in my profile.
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