It's straight forward in Unity Express, but I can't seem to figure out how it's done in Unity Connection.
I want to give users a DDI so they can dial into their voicemail externally. One option is for them to ring their extension, let it ring out to voicemail and break in that way but it's not ideal.
In unity express, I just translated a DDI to the Unity Express Call-in number and it prompts the caller for their extension number and pin, and that's them into their voicemail.
However in Unity Connection, if I do teh same thing, Unity transfers the call to reception I assume because it doens't recognise teh CLID as a subscriber.
I'm new to Unity Connection so any help greatly apprecaited, maybe I'm just missing something really simple.
Thanks in advance,