Language UC520

Unanswered Question
Jul 17th, 2009

Hi, I need install Spanish Language in the Cisco UC520. But this message is showed:

Validating package signature ... done

ERROR: Invalid package. Please verify if this is a valid package file.

What the exactly packet ??

UC500-CUE# show software versions

Installed Packages:

Software Version: 3.0.3

- Installer 3.0.3.1

- Thirdparty 2.3.1.0

- Bootloader (Primary) 2.1.14

- Infrastructure 2.3.2.0

- Global 3.0.3

- GPL Infrastructure 2.2.1.0

- Voice Mail 2.3.1.0

- Bootloader (Secondary) 2.1.15.0

- Core 2.4.0.1

- Auto Attendant 3.0.0.12

Installed Plug-ins:

- CUE Voicemail Language Support 3.0.0.0

- CUE Voicemail US English 3.0.0.0

I have this problem too.
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ricardorojas123 Sun, 07/19/2009 - 09:29

I tried with the following files:

cue-vm-es_CO-lang-pack.2.3.4.1.prt1

cue-vm-es_CO-langpack.ise.3.0.3.prt1

cue-vm-es_CO-langpack.nm-aim.3.0.1.prt1

cue-vm-es_CO-langpack.nme.3.0.2.prt1

and this was showed:

Validating package signature ... done

ERROR: Invalid package. Please verify if this is a valid package file.

I hope that the Special files fot the UC520 works ... thanks Rob !!

ricardorojas123 Sun, 07/19/2009 - 14:49

I tried with this files:

cue-vm-es_CO-lang-pack.2.3.2.prt1

cue-vm-es_CO-lang-pack.2.3.4.1.prt1

cue-vm-es_CO-langpack.ise.3.0.3.prt1

cue-vm-es_CO-langpack.ise.3.2.1.prt1

cue-vm-es_ES-langpack.ise.3.0.3.prt1

cue-vm-langpack.ise.3.0.3.pkg

and the messages is the same ...

Validating package signature ... done

ERROR: Invalid package. Please verify if this is a valid package file.

What can I do ??

Any suggest?

Thanks

Daniel Alberto ... Thu, 11/12/2009 - 16:08

1.- Reducir la capacidad del voicemail a 480 minutos (1. show voicemail limits 2.config t 3.voicemail capacity time 480)

2.- Poner en una carpeta los dos archivos "cue-vm-langpack.ise.3.0.3.pkg" y "cue-vm-es_ES-langpack.ise.3.0.3.prt1"

3.- En la cue darle "software download upgrade cue-vm-langpack.ise.3.0.3.pkg" y después instalarla "software install add cue-vm-langpack.ise.3.0.3.pkg"

4. Seleccionar el idioma del menú el número "6" y después "x" para confirmar

5. Seleccionar el idioma español desde la cue en modo de configuración Global ("system language preferred es_MX")

Steps detailed

UC500-CUE# sh software versions

Installed Packages:

Software Version: 3.0.3

- Installer 3.0.3.1

- Thirdparty 2.3.1.0

- Bootloader (Primary) 2.1.14

- Infrastructure 2.3.2.0

- Global 3.0.3

- GPL Infrastructure 2.2.1.0

- Voice Mail 2.3.1.0

- Bootloader (Secondary) 2.1.15.0

- Core 2.4.0.1

- Auto Attendant 3.0.0.12

Installed Plug-ins:

- CUE Voicemail Language Support 3.0.0.0

- CUE Voicemail US English 3.0.0.0

UC500-CUE# show voicemail limits

Default Mailbox Size (seconds): 775

Default Caller Message Size (seconds): 60

Maximum Recording Size (seconds): 900

Default Message Age (days): 30

System Capacity (minutes): 840

Default Prompt Language: systemDefault

Operator Telephone: 211

Maximum Broadcast Size (seconds): 300

Broadcast Message Age (days): 30

Broadcast Message MWI: disabled

Play Caller Id: enabled

Mandatory Message Expiry: disabled

UC500-CUE# conf t

Enter configuration commands, one per line. End with CNTL/Z.

UC500-CUE(config)# voicemail capacity time 480

UC500-CUE(config)# end

!

!

!

UC500-CUE# show voicemail limits

Default Mailbox Size (seconds): 775

Default Caller Message Size (seconds): 60

Maximum Recording Size (seconds): 900

Default Message Age (days): 30

System Capacity (minutes): 480

Default Prompt Language: systemDefault

Operator Telephone: 211

Maximum Broadcast Size (seconds): 300

Broadcast Message Age (days): 30

Broadcast Message MWI: disabled

Play Caller Id: enabled

Mandatory Message Expiry: disabled

Mailbox Selection: last-redirect

******************************************************************************************************

******************************************************************************************************

Daniel Alberto ... Thu, 11/12/2009 - 16:09

UC500-CUE# software download upgrade cue-vm-langpack.ise.3.0.3.pkg

WARNING:: This command will download the necessary software to

WARNING:: complete an upgrade. It is recommended that a backup be done

WARNING:: before installing software.

WARNING:: The system will briefly be brought to an offline state

WARNING:: This will terminate any active call and prevent new calls

WARNING:: from being processed.

Would you like to continue? [n] y

system/batch_mode: no such node/attribute

Software install using RAM

Downloading ftp cue-vm-langpack.ise.3.0.3.pkg

Bytes downloaded : 575607

Validating package signature ... done

Validating installed manifests ............complete.

- Parsing package manifest files... complete.

- Checking Package dependencies... complete.

- Checking Manifest dependencies for subsystems in the install candidate list..

- Checking Manifest dependencies for subsystems already installed...

complete

Running Script Processor for ui_upgrade

!

!

!

UC500-CUE# sh software directory download

KBytes Directory

572 /dwnld/pkgdata

Directory listings

Directory: /dwnld/pkgdata

total 572

drwxrwxrwt 2 root root 60 Nov 12 15:42 .

drwxrwxr-x 5 root daemon 120 Nov 12 15:43 ..

-rw-rw-r-- 1 root root 575607 Nov 12 15:42 cue-vm-langpack.ise.3.0.3.pkg

UC500-CUE# software install add ?

pkg file name pkg file name

url url

******************************************************************************************************

******************************************************************************************************

UC500-CUE# software install add cue-vm-langpack.ise.3.0.3.pkg

WARNING:: This command will install the necessary software to

WARNING:: complete an add-on install. It is recommended that a backup be done

WARNING:: before installing software.

WARNING:: The system will briefly be brought to an offline state

WARNING:: This will terminate any active call and prevent new calls

WARNING:: from being processed.

Would you like to continue? [n] y

system/batch_mode: no such node/attribute

Software install using RAM

Validating package signature ... done

This is add on installation.

Validating installed manifests ............complete.

Found new Add-On subsystem SID: a2ba4f96-3452-40c3-83ad-c442cb6bf42f Name: CUE 0

Found new Add-On subsystem SID: 3f968fd0-6598-48e2-be1c-4af6c2e02e02 Name: CUE 0

Found new Add-On subsystem SID: 683674a5-e6ef-4c97-8e05-efbba1e6fe47 Name: CUE 0

Ignoring identical versions of subsystem : [e2e81cc6-39b5-47e1-9f83-b83c897fc50]

Found new Add-On subsystem SID: f0a41398-3917-4d49-b5ab-c2b39a80c121 Name: CUE 0

Found new Add-On subsystem SID: c28339fa-f7ae-4732-85ab-fa6c68b5de0c Name: CUE 0

Found new Add-On subsystem SID: c4ca62e2-daff-40dc-b94e-bf20094bd700 Name: CUE 0

Found new Add-On subsystem SID: 49f09114-e0b0-4721-8b85-04be2064920c Name: CUE 0

Ignoring identical versions of subsystem : [27e5e2ab-1622-4c02-8a0a-cfad0d93214]

Found new Add-On subsystem SID: fa803d25-9c89-4171-a14c-ec12d6ed6b8c Name: CUE 0

Found new Add-On subsystem SID: cf860289-67ac-4886-9295-a41e4c7a8487 Name: CUE 0

Found new Add-On subsystem SID: 88f73a6c-884d-4838-b162-1b544dd6583f Name: CUE 0

- Parsing package manifest files... complete.

- Checking Package dependencies... complete.

- Checking Manifest dependencies for subsystems in the install candidate list...

complete

Running Script Processor for ui_install

Language add-ons found on the system (1):

Installed SKU Name (version)

------------------------------------------------------------------

* ENU CUE Voicemail US English (3.0.0.0)

Daniel Alberto ... Thu, 11/12/2009 - 16:10

Continuación:

Maximum 2 language add-ons allowed for this platform.

You may install 1 more language(s) from the following list:

Language Installation Menu:

# Selected SKU Language Name (version)

----------------------------------------------------------------------

1 PTB CUE Voicemail Brazilian Portuguese (3.0.0.0)

2 DEU CUE Voicemail German (3.0.0.0)

3 FRC CUE Voicemail Canadian French (3.0.0.0)

4 ESO CUE Voicemail Latin American Spanish (3.0.0.0)

5 ITA CUE Voicemail Italian (3.0.0.0)

6 ESM CUE Voicemail Mexican Spanish (3.0.0.0)

7 ESP CUE Voicemail European Spanish (3.0.0.0)

8 ENG CUE Voicemail UK English (3.0.0.0)

9 FRA CUE Voicemail European French (3.0.0.0)

10 DAN CUE Voicemail Danish (3.0.0.0)

----------------------------------------------------------------------

Available commands are:

# - enter the number for the language to select one

r # - remove the language for given #

i # - more information about the language for given #

x - Done with language selection

Enter Command:6

Language Installation Menu:

# Selected SKU Language Name (version)

----------------------------------------------------------------------

1 PTB CUE Voicemail Brazilian Portuguese (3.0.0.0)

2 DEU CUE Voicemail German (3.0.0.0)

3 FRC CUE Voicemail Canadian French (3.0.0.0)

4 ESO CUE Voicemail Latin American Spanish (3.0.0.0)

5 ITA CUE Voicemail Italian (3.0.0.0)

6 * ESM CUE Voicemail Mexican Spanish (3.0.0.0)

7 ESP CUE Voicemail European Spanish (3.0.0.0)

8 ENG CUE Voicemail UK English (3.0.0.0)

9 FRA CUE Voicemail European French (3.0.0.0)

10 DAN CUE Voicemail Danish (3.0.0.0)

----------------------------------------------------------------------

Available commands are:

# - enter the number for the language to select one

r # - remove the language for given #

i # - more information about the language for given #

x - Done with language selection

Enter Command:x

ui_install scripts executed successfully.

Starting payload download

File : cue-vm-es_MX-langpack.ise.3.0.3.prt1 Bytes : 32402300

Downloading payload(s) complete

Validating payloads match registered checksums...

- cue-vm-es_MX-langpack.ise.3.0.3.prt1 ...............................verified

The system will be brought to offline state for a brief period

and will be brought back to online state automatically

Generating the add-on-install work order :

Setting install started flag

returning fname /dwnld/.work_order

The system is back in online state

Shutting down processes ... Please wait

.

EXITED: probe exit status 0

EXITED: SQL_startup.sh exit status 0

Daniel Alberto ... Thu, 11/12/2009 - 16:10

UC500-CUE# sh softw versions

Installed Packages:

Software Version: 3.0.3

- Installer 3.0.3.1

- Thirdparty 2.3.1.0

- Bootloader (Primary) 2.1.14

- Infrastructure 2.3.2.0

- Global 3.0.3

- GPL Infrastructure 2.2.1.0

- Voice Mail 2.3.1.0

- Bootloader (Secondary) 2.1.15.0

- Core 2.4.0.1

- Auto Attendant 3.0.0.12

Installed Plug-ins:

- CUE Voicemail Language Support 3.0.0.0

- CUE Voicemail Mexican Spanish 3.0.0.0

- CUE Voicemail US English 3.0.0.0

UC500-CUE(config)# system language preferred es_MX

Preferred language has been set to: es_MX

UC500-CUE(config)# end

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