We restarted the Internet router during a scheduled maintainence window but Cisco LMS did not show the device as down.
The following are the device details:
CISCO7609-S with IOS version 12.2(33)SRC3
Sysobject ID: enterprises.9.1.864
The Ciscoworks LMS is version 2.6 and the following are the individual component versions:
1. CiscoWorks Common Services 3.0.6
2. Device Fault Manager 2.0.6
While looking into this issue, i noticed that DFM shows the device as unknown but still shows the alerts in DFM Fault History (though not in Alerts and Activities). The restart took place 2 days back.
But when i click on the Alert ID, i get the message "No results found using your selected search criteria.
Please try again using different search criteria"
Is it because the device is unknown that i did not get an alert?
Is there any compatibility issue between LMS and the 7600 router?
Thanks a lot