two UCCE merging

Unanswered Question
Jul 19th, 2009
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Dear Sir,

i need a proffessional consultancy in the following issue which is: I have two separated contact center enterprise systems and i need to merge between the two systems at least make Call center A to be as failover and share load for call center B and Vice versa,

so what is the besr solution to acheve that ?hat athe additional components, license or any technical requirenet for this purpose and also what is the limitations ,and please i need a professional Documentation regarding that .

once you send me your e-mail, i will attach the diagrams and specs of the call centers.

your speedy response is highly appreciated,


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