James Hawkins Mon, 07/20/2009 - 05:54
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The Cisco Developer site would be the logical place.


http://developer.cisco.com/web/cdc/home


If you provide more details (Product, version, what you are integrating with, number of users etc.) of what you aretrying to do you will probably get a more detailed response.

msabir Wed, 07/22/2009 - 11:03
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You can use JTAPI to capture the incoming caller ID. We used it to grab caller ID and display customer info on the phone screen after a CRM lookup.

giovannisciotti Tue, 10/06/2009 - 01:51
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hi! please can you tell me how to do this? i am not an expert user but my company need exatly what you said! please answer me!

paolo bevilacqua Tue, 10/06/2009 - 07:27
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You should locate a cisco partner or consultant to write the service you desire.

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