07-20-2009 04:55 AM - edited 03-13-2019 06:31 PM
I have been tasked with capturing the incoming phone number and passing this to another application. Where can I begin to research this?
07-20-2009 05:54 AM
The Cisco Developer site would be the logical place.
http://developer.cisco.com/web/cdc/home
If you provide more details (Product, version, what you are integrating with, number of users etc.) of what you aretrying to do you will probably get a more detailed response.
07-22-2009 11:03 AM
You can use JTAPI to capture the incoming caller ID. We used it to grab caller ID and display customer info on the phone screen after a CRM lookup.
10-06-2009 01:51 AM
hi! please can you tell me how to do this? i am not an expert user but my company need exatly what you said! please answer me!
10-06-2009 07:27 AM
You should locate a cisco partner or consultant to write the service you desire.
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