CM 4.1- How to get report of total calls in a given day?

Answered Question

Hi, I have CM 4.1. I was tasked with finding out how many calls we get in a given month/week/day. Incoming and outgoing, and as specific as a single extension.

Is this sort of reporting built in to CM, or do I require a 3rd party program? If so, what would you recommend for less than 100 users?


I have this problem too.
0 votes
Correct Answer by Jaime Valencia about 7 years 6 months ago

You can use CAR for those purposes

CDR Analysis and Reporting

You can look at the reports that are available in the link.



if this helps, please rate

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)


This Discussion