07-20-2009 12:32 PM - edited 03-15-2019 07:02 PM
We have Cisco SIP Phone and SCCP configured either in 2821 with UCME 7.0.1 or UC520 with 7.1 and MoH from flash doesn't work in any of the two scenacios for SIP phones, the same configuration works for SCCP phones. It is supposed to be supported as per,
SCCP and SIP phones are in the same IP network, SIP phones are configured to use g711ulaw.
There is not MoH, no matter the type of call, SIP provider, POTS or internal.
Any Idea?
07-20-2009 03:05 PM
Are these Cisco phones ?
If yes, recommend you convert to SCCP.
If not, Cisco does not guaranteed even basic calls with third-party devices, so you're on your own.
07-21-2009 12:59 PM
Yes they are cisco Phones, and Cisco supports Cisco SIP phones in UCME. We have open a TAC case and we don't have any good answer.
Of course it works with SCCP firmware, the question is that we discovered it works with 7941 and not works at least with 7911 and 7912. It is a requirement that these phones has to be SIP phones.
07-21-2009 01:17 PM
Why the requirement? You should not have problem with 8.0(10) on the 7912 and 8.4.x on the 7911.
Note however the small phones are never full featured, there is always something that doesn't work as on the regular size ones.
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