I have a question about consultative transfers. Is there anyway to notify the 3rd party that the caller leg has been transferred to them. The problem is that once the caller is transferred to the 3rd party, they keep saying "hello" till they hear a response which is less then ideal. Is there anyway to play a tone when the call has been transferred to them? In the mean time (instead of using consultative transfer) I am having people place the calls on hold, talk to the person, then blind transfer the caller to them (which rings the 3rd party's phone). However, this takes a lot more steps then the standard consultative transfer. Is there a better way?
Secondly, is there anyway to transfer a call that is on hold, without having to resume the call. This would be a good alternative to the consultative transfer route.