CAM admin web page will not come up

Peter Yardley · ‎07-20-2009

After a midnight web failure on my CAM after rebooting I get a 503 error...

Service Temporarily Unavailable

We are poking around tomcat and apache on the CAM but nothing seems wrong. Any one had this and fixed it?

If I use controlsmart with the admin flag I get the initial setup web interface OK.

rob.stoop · ‎07-21-2009

try to shuts down the Cisco NAC Appliance service and starts it up again. This is used when the service is already running and you want to restart it.

service perfigo restart

http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/413/cam/m_instal.html

Peter Yardley · ‎07-21-2009

Yeah,

Done that about a dozen times by now. Further info.. tomcat is not listening on port 8005 or 8009 so apache cannot connect. It does connect to postgres, it seems to get partway thru setting up the first (admin) container and then stop.

If I use "controlsmart start admin" the initial configuration web page comes up ok tho.

Peter Yardley · ‎07-22-2009

tomcat is not listening on port 8009

apache mod_jk connects to tomcat on port 8009

In logs ... (/perfigo/control/tomcat/logs/localhost_log.${date}.txt

2009-07-21 12:57:39 WebappLoader[/admin]: Deploying class repositories to work directory /perfigo/control/tomcat/work/Standalone/localhost/admin

2009-07-21 12:57:39 WebappLoader[/admin]: Deploy JAR /WEB-INF/lib/jsf_hack_tld.jar to /perfigo/control/tomcat/webapps/admin/WEB-INF/lib/jsf_hack_tld.jar

2009-07-21 12:58:09 ContextConfig[/admin]: Configured an authenticator for method NONE

2009-07-21 12:58:09 PersistentManager[/admin]: Seeding random number generator class java.security.SecureRandom

2009-07-21 12:58:09 PersistentManager[/admin]: Seeding of random number generator has been completed

2009-07-21 12:58:09 PersistentManager[/admin]: No Store configured, persistence disabled

and stops, should go on to ...

2008-10-08 14:23:07 StandardWrapper[/admin:default]: Loading container servlet default

2008-10-08 14:23:07 StandardWrapper[/admin:invoker]: Loading container servlet invoker

and then load the other containers.

***********************************************************************************************************************

Fixed by reinstalling the perfigo service

cd /store/cca_upgrade-4.1.6

/etc/init.d/perfigo stop

rpm -i --force perfigo-smartmanager-server-4.1-6.i386.rpm

/etc/init.d/perfigo start

# netstat -n | grep 8009

tcp 0 0 127.0.0.1:55744 127.0.0.1:8009 ESTABLISHED

tcp 0 0 127.0.0.1:8009 127.0.0.1:55744 ESTABLISHED