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Portal problems after upgrading to LMS 3.2

s.leyer
Level 1
Level 1

‎07-21-2009 06:12 AM

Hi !

After upgrading from LMS 3.1 on 3.2 I can't access the LMS portal anymore.

The following error is displayed :

HTTP Status 404 - /CSCOnm/servlet/login/login.jsp

type Status report

message /CSCOnm/servlet/login/login.jsp

description The requested resource (/CSCOnm/servlet/login/login.jsp) is not available.

Apache Tomcat/5.5.17

LMS is running on Solaris 10.

Messages in stdout.log don't look well.

Attached you'll find the output from pdshow, pdreg -l Apache and stdout.log

Thanks for help

Silvia

Labels:
14478-stdout.log
14476-pdreg
14477-pdshow
0 Helpful
2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

‎07-21-2009 08:15 AM

No, this is bad. It looks like your installation failed. You are missing /opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/util/AccessLogFilter.class and /opt/CSCOpx/lib/classpath/com/cisco/nm/xms/security/crypto/InvalidKeyException.class at the very least.

At this point, I recommend you uninstall LMS from this server, then reinstall 3.2 from scratch. Then restore the previous version's backup into 3.2.

0 Helpful

s.leyer
Level 1
Level 1
In response to Joe Clarke

‎07-21-2009 08:36 AM

Ok, that's what I'll do then.

Thanks for the evaluation

0 Helpful
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