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"Enter String"

darynr123
Level 1
Level 1

Hi all,

We keep getting a message "Enter String" appearing on 7970 handsets accross our cluster?

I am not sure what it means as I can't find any online info of this lcd message , has anyone come across this before?

Sometimes the phone totally freezes and is inoperable , but other times a re-set or change of tftp address and re-set sorts it out?

Not sure if it is a handset issues or perhaps TFTP?

We are using CCM 4.1(3)es13 (yes I know in need of updating :-)

Any input would be helpful.

Thanks

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Check/upgrade phone firmware.

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