All the devices, including Cisco routers and switches, sun servers are connected to the terminal server, and we are able to login through the terminal server, but We have a NetApps server FAS3040 connected to the Cisco terminal server and we are not able to login it. If we connect the laptop to the NetApps server through the Cisco blue console cable, we are able to login from the Hype terminal.We have changed to different cables (straight or crossover), DB 9 terminator on the NetApps server, but no luck. We are wondering it may be the pinout issue, but it is not sucessful. Does anyone know about this? Please advise.
Here is the part of the Cisco terminal server configuration.
line 97 112
exec-timeout 15 0
transport input all