Below is the scenerio I am trying to troubleshoot. I am new to callmanager so any input would be very helpful.
x1268 w/vm and x1283 w/o vm
rings 1st to 1268 then rolls to 1283 then back to 1268, if 1268 does not pick up 1268 vm should pick up but it does not, it only does if the line is busy. when I change the vm setting on the phone line to pick up when 1268 is not busy then the line does not roll to 1283, it rings and if she does not pick up then it goes straight to voice mail.
what should occur during and after hours is the following:
incoming call rings to x1268 if no answer, then rolls to x1283 if no answer, then rolls back to 1268 and voicemail should pickup
but that's not happening