Hi guys, I recently purchased an ASA 5520 with the AIP-20-SSM module and I want to take advantage of the IPS services and be covered for a year 24/7.
I've asked two resellers for quotes, and am getting different answers as to what kind of service agreement(s) I need to make sure I'm being covered.
One says I just need the Cisco SMARTnet Onsite Premium ESA (CON-OSP-AS2BUNK9) while another says I need that plus the "Cisco Services for Intrusion Prevention Systems Advance Replacement" (CON-SU3-AS2A20K9).
Do I actually need both, and if so, what do they cover? (Sorry I'm a noob to Cisco products :))