How to find Warranty/Smartnet entitlement using Serial Number

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Jul 21st, 2009
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Could you please help me to find Warranty/Smartnet entitlement using Serial Number.

VIP Endorsed by Wayne DeNardi
Jonathan Unger about 1 year 10 months ago

If you have the correct level of access you can use the device coverage checker tool.

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Overall Rating: 5 (2 ratings)
paolo bevilacqua Wed, 07/22/2009 - 00:56
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You can't, only a Cisco rep. can.

Adam Thompson Wed, 07/22/2009 - 10:59
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If you give a call to Cisco's support line, they should be able to tell you if the devices is still under warrenty using the serial number. I am not sure if they are able to look up Smartnet info, but they might.

Cisco Contact Phone Numbers:



Please rate if helpful

Nizam.Ahmed Wed, 12/02/2015 - 20:47
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Hi Jonathan,

Thanks a lot.

I've contacted with some persons with cisco chat but unfortunately I could not reach my requirement. I also mailed cisco which I've been suggested during chat but no any positive feedback. Maximum of them told me to contact with .........I was hoples.

However Al'hamdulillah fortunately I've got you in this morning.

Thanks for sharing the link.

Best of luck.



Nizam.Ahmed Thu, 12/03/2015 - 04:52
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Hi Jonathan,

Is it possible to find out a product details with serial number if I have Product ID and CON.




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