I am very dissapointed with Ciscos release of the SR520. I was excited at first having a good software feature set and rack mountable (about the only ADSL router I have found that doesnt need a shelf). My dissapointment was with the CCA config software (using the latest 2.0.1 version). Having used CCA with the UC500, I was pleased with it (although I have moved away from CCA for my own system due to lack of support for EM, I will be sticking to it as much as possible for out UC500 installs to customers). However I came across the following major problems:
- ADSLoPOTS setup... the UK (and alot of europe as far as I know) use PPPoA for ADSL connections. There is no support for this within CCA
- VPN setup... trying to create a VPN tunnel between this and a Watchguard.... no support for IPSEC tunnels within CCA
- Firewall setup.... trying to create a basic firewall... no real options from the basic Low, Medium, High. I needed to allow Pings from a certain address range.
The dissapointment then continued even further when I couldnt even fall back to SDM to configure the device!!!
At this point I gave up and configured the entire thing by CLI, which resulted in the installation taking a whole day instead of a few hours.
I have since changed all our orders/quotes the include an SR520 and gone back to the 800 series. Furthermore, this is a major blow for us to move from Watchguard devices to Cisco devices (not every engineer is trained for CLI commands and we need a product with a easy but robust GUI)
I was wondering if anyone else has any comments on the SR520 outside the US? Any comments from Cisco? Is there something I have fundamentally missed with this? With CCA well into its 2.0 release I would have expected basic features like ADSL setup to be straight off the mark.
Can anyone from the UK tell me their experiences with the SR520?