Firefox 3.5.1 broke Click to Call

Unanswered Question
Jul 22nd, 2009

Click to Call has been working in Outlook and IE, but no longer works in Firefox 3.5.1. I get

[JavaScript Application]

Cannot make call.

Please ensure Click to Call is running.

It is running, and like I said, works in other apps. Anybody else having the problem? I'm on WinXP.

I have this problem too.
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derekdinehart Thu, 07/23/2009 - 08:58

That link isn't working. However, I will suspect that document was published back in October when Click to Call was released and Firefox 3.5 didn't exist yet.

Point being, they need to update the Firefox Add-On to work with 3.5.

rob.huffman Thu, 07/23/2009 - 10:02

Hi Derek,

I know this doesn't help with your issue here, but more towards the broken link. When you see "partner" in the url just clip it out and re-paste with the it removed and you should be good to go;

Like below

just thought this may help for future references :)




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